Shipping Policy- Shipping methods, Shipping Time,Product Delivery time, Shipping Procedure

Shipping Policy

RayMeds.com provides fast and reliable shipping. Our shipping policy is transparent. For queries about our shipping procedure read our full shipping policy.

HIGHLIGHTS
  • * Maximum weight allowable per order is 500gm.
  • * If order exceed weight than mentioned, then it will be shipped in two shipments.
  • * Shipping Rates are $20USD - $24USD
  • * RayMeds.com DO NOT ship to P.O Boxes
DELIVERY TIME :
  • * 6-8 business days with if shipped through EMS (Express Mail Service)
  • * 15-20 business days if shipped through the Registered post
DELIVERY GUARANTEED :

RayMeds.com sends email as soon as order is shipped for confirmation. It will also mention the number of days (working days) within which your order will reach. If, the order does not reach in stipulated time or gets misplaced you are suggested to contact us by email at [email protected] Also mention the phone number and the order info. Sooner we will get back to you with the courier's tracking number for the shipment and the guidance for using this number so that the order can be tracked. If still shipment cannot be tracked or takes more than specified time, the delivery guarantee of RayMeds will come into effect. We will straight away look into the status of the case and reach you or reship the order again with no extra charges, or refund the total cost.

NOTICES YOU WILL RECEIVE

Firstly when you place an order with RayMeds.com you will be given two notices, one from our payment processor discerning the receipt of your application for credit, and the other from RayMeds.com, discerning the receipt of your order, thus shipping you a copy of detailed invoice. In case, if you do not receive these notices, then it is understood that your order was not recorded into our system and so it cannot be processed and shipped. Between two business days of your notice of credit sanctioning, you will attain our shipping notice, advising that your order has been shipped, and that you can look out for deliverance within 24 to 48 Business Hrs.

HOW SHIPPMENTS ARE MADE?

RayMeds is based abroad, thus all shipments initiated from there and are flown to their desired addresses. DHL, FedEx, TNT and USPS are the shipment methods used for shipping orders. Shipments are trackable. It is possible by the courier tracking number provided by the express shipment company once your parcel is shipped. Through this number you can keep complete watch on the movement of your shipment till it reaches you.

In case if on the possible date of arrival of your shipment you will be not able to collect your order, in such case, you can leave a note on the door guiding delivery to a neighbor, who can sign for the packet on your behalf. If no one can sign for the delivery on your place, Express courier member will pass on a note with shipment number and a contact number so that you can call them and arrange for the delivery.

Note- RayMeds do not make delivery at Post office.

WHAT TO DO IF DELIVERY IS LATE?

If your order does not reaches you on the specified time period immediately contact us. We will get back to you with the courier's tracking number for the consignment and guidance for using this number to study the status of your shipment. If still you are not able to track your order, the credit will be sent back to your credit card, equal to the amount of your purchase, or we will ship the order again.

WHEN TO EXPECT DELIVERY?

Our payment processor will send email to you in less than 48 hours after placing an order, confirming that your payment has received final approval. Email will also state the time period when you can expect delivery. Your order will take 6-8 days (working days) if shipment is done through EMS, and takes 15-20 days (working days) if shipment is done through registered post.

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